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Contact us

Contact us

On this page:

Make a complaint or a suggestion, or give us a compliment

We want your experience with Statistics NZ to meet your needs and expectations.

Use the feedback form to tell us what you think about our website, products, services, and performance.

Get help with completing a survey

If you've been asked to take part in one of our surveys, our Contact Centre is here to help you.

Contact us if you need help with our surveys.

Contact centre
Phone (toll-free within New Zealand):

Individual and household surveys: 0800 104 744

The Household Labour Force Survey: 0800 333 106

Business surveys: 0800 809 464

Email: surveys@stats.govt.nz

The Contact Centre is available Monday to Friday 8am to 4:30pm. The Household Labour Force Survey Contact Centre has extended hours Monday to Thursday 8am to 9pm, Friday 8am to 4:30pm and Sunday 10am to 6pm. If you leave a message we'll try to return your call by the next working day. The Contact Centre is closed on public holidays.

How to make a complaint if you're a survey participant
Giving feedback about your experience with us

Get help to find statistics and use our online tools

Our friendly Information Advisers are here to help you find information, statistics and data on our website. They can also guide you on how to use our online tools. Be sure to check our frequently requested statistics which may have the answer to your question.

Information Centre

Chat with us online (you can leave a message if we are not available)

Phone: 0508 525 525 (toll-free within New Zealand) or +64 4 931 4600 (from outside New Zealand)

Fax: +64 4 931 4049

Alternatively, you can complete the information request form or email: info@stats.govt.nz.  

The Information Centre is open from 8:30am–5.00pm, Monday to Friday (excluding public holidays).We aim to respond to you within two working days.

Speak to a Statistics NZ staff member

Call one of our friendly receptionists to contact a staff member. Our receptionists are available from 8:30am to 5.00pm, Monday to Friday (excluding public holidays).

Wellington (head office)

Phone: +64 4 931 4600
Fax: +64 4 931 4049

Auckland office

Phone: +64 9 920 9100
Fax: +64 9 920 9395

Christchurch office

Phone: +64 3 353 9464
Fax: +64 3 353 9499

You can also connect with us via social media on Twitter, Facebook, and LinkedIn.

Send post to a Statistics NZ office

Our postal addresses and physical locations in Wellington, Auckland, and Christchurch are:

Wellington (head office) (view map)
Statistics House
The Boulevard
Harbour Quays
PO Box 2922
Wellington 6140

Auckland office (view map)
SAP Centre
Level 6–7, 67 Symonds Street
Private Bag 92003
Auckland 1142

Christchurch office (view map)
BNZ Centre
Level 1, 120 Hereford Street
Private Bag 4741
Christchurch 8011

Find out about media conferences and statistical releases

If you’re a member of the media, check out our online Media Centre. There you'll find the media conference and statistical release schedule as well as quick access to a range of statistical information.

Contact the communications team for more information and media enquiries:

James Weir
Senior Media Advisor
Phone: +64 4 931 4630
Mobile: +64 21 285 9191
Email: communications@stats.govt.nz

Find out about vacancies and job applications

Recruitment

Phone: +64 4 931 4600
Email: recruitment@stats.govt.nz
Post: Recruitment, Statistics New Zealand, PO Box 2922, Wellington 6140.

Our recruitment team is available from 8:30am to 5pm, Monday to Friday (excluding public holidays). We aim to respond to your enquiry within one business day.

Page updated 11 November 2016

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