Statistics NZ > Information for survey participants > Business surveys > Business Operations Survey

Business Operations Survey

Survey at a glance

Purpose

Collect information on the performance of New Zealand businesses

Population

All New Zealand businesses

Sample

7,000 businesses

Frequency

Annually

Results

Business Operations Survey


Frequently asked questions

About the survey

 

About giving data

 

About your obligations

 

About using information

 

About the survey

What is the purpose of the Business Operations Survey?

The Business Operations Survey is designed to collect information on the performance of New Zealand businesses. This survey will build a better understanding of the practices and behaviours businesses undertake that may impact on their performance. 

Who is included in the survey?

Approximately 7,000 businesses have been sent this survey in order to get a representative selection of New Zealand businesses and to get a broad coverage of the New Zealand economy. The Business Operations Survey sample includes New Zealand businesses within the private sector that are engaged in the following industries:
  • agriculture, forestry and fishing
  • mining
  • manufacturing
  • electricity, gas, water and waste services
  • construction
  • wholesale trade
  • retail trade
  • accomodation
  • transport, postal and warehousing
  • information media and telecommunications
  • financial and insurance services
  • rental, hiring and real estate services
  • professional, scientific and technical services
  • administrative and support services
  • education and training
  • health care and social assisstance
  • arts and recreation services
  • other services

 

How are businesses selected to be in the survey?

Businesses that are in the in-scope industries for more than one year and are employing can be selected. Participants in the survey are randomly selected, based on a number of criteria. In general the larger the contribution a business makes to the totals that Statistics New Zealand publishes, the more likely they are to be selected to be in a survey. Totals are not only on a national basis, but can also be by specific industries (for example retail and agricultural), number of employees and other characteristics. It is therefore impossible to give a precise idea of the likelihood of a business being be selected as this may vary from business to business.

What is this information used for?

The way businesses operate can have a strong bearing on how well they perform, both now and in the future. Often surveys look at some business behaviours or some measures of their performance, but they generally ignore the relationships between these practices and the effect they have on business performance. The Business Operations Survey will help such relationships to be understood better by asking about a wide range of topics within a single, integrated survey.

How often does this survey take place?

This survey takes place annually.


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About giving data

If our business is included in the survey, who should complete the survey?

For Section A Part 1: Financial department, accountant, general manager, etc.
For Section A Part 2: Human resource department, general manager, etc.
For Section A Part 3: General manager.
For Section B: General manager.
For Section C: General manager.

Where can I download a copy of the questionnaire?

Follow this link for the Business Operation Survey questionnaire and other questionnaires.

What if my business is not engaged in some of the activities referred to in the survey?

It is important that you complete and return your questionnaire, even if you consider that it does not apply to your business.

The Business Operations Survey includes questions on a broad range of topics. Some of these may not be directly relevant to your business, but we still need a response from you. 

How is my privacy protected? 

Under the Statistics Act 1975, only authorised people can see your individual information and they must use it only for statistical purposes. Your information will be combined with information from other respondents to prepare summary statistics. Statistics New Zealand makes sure that no individual response can be identified when the results are published.


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About your obligations

Why should you provide information to Statistics New Zealand?

Under the Statistics Act 1975 you must provide the information requested by Statistics New Zealand. It is also important that information from all of the businesses surveyed is accurately represented in the statistical results.
 

Will I be paid for providing information to Statistics New Zealand?

Providing information to Statistics New Zealand is a statutory obligation. There is no provision in the Statistics Act for people to be paid for providing information. Where possible, we request information in a way that is easily obtainable from business records. We also recognise that completing survey questionnaires can be time consuming. For some surveys, we provide survey respondents with information that can be useful for your business planning purposes. Also, survey results are available free of charge on the Statistics New Zealand website. 

Will my information be shared with other government agencies?

The Statistics Act 1975 states that:

  • all information collected under the Act must be used only for statistical purposes
  • no information is released by Statistics New Zealand in a form that could enable the person or undertaking to whom it relates to be identified.

Consequently, Statistics New Zealand does not share your information with other government agencies. Other government agencies can provide their information to Statistics New Zealand, but only for statistical purposes. Statistics New Zealand sometimes undertakes a statistical survey jointly with another government department or government agency. In all cases, respondents are informed that it is a joint collection. You may object to information being passed to the other party by writing to Statistics New Zealand. Where this right is exercised, Statistics New Zealand withholds the information from the other party. 
 

Do I have to complete this questionnaire?

Businesses selected for any Statistics New Zealand survey must provide the information requested. This is a legal requirement under the Statistics Act 1975. We appreciate that it can be difficult and time consuming to complete survey forms. If you would prefer to provide information by fax or by email, please phone our Survey Help Desk on 0800 333 108 to discuss these options.

About using information

When will the first results be available?

Results from the Business Operations Survey are published in April of the year following each collection. More detailed reports will follow these initial releases. These publications will be available free on the Statistics New Zealand website.

Are results from the Business Operations Survey available?

Yes, results are published each year, and are available free from this link: Business Operation Survey – Information Release. Use this link to access key results of other Statistics New Zealand surveys.

Where can I find the glossary of common terminology for this survey?

Use these links to see the glossary of terms for Business Operations Survey and the glossary of common terms used in all Statistics New Zealand surveys.

Where can I find the technical information on the sample methodology?

For technical information on survey design, sample methodology and output information, use the links on the page Information about Business Operations Survey.

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